

Wait for the troubleshooter to identify any problems.Choose the device that’s malfunctioning and click on “Next.”.Select the “Playing Audio” troubleshooter.Go to “Additional Troubleshooters” or “Other Troubleshooters” according to the Windows version.Go to the Settings menu on your computer.

Follow these steps to troubleshoot the problem: It can be found on all versions of Windows. If it doesn’t fix the problem, it tries to point you toward a solution. The audio troubleshooter is helpful when you aren’t sure what’s causing the issue. Some people disable devices by accident, but that shouldn’t be an issue if you perform the steps above. Test your headphones and see if the audio is playing through them.If you see your headphones on it, right-click on them and pick “Enable.”.Right-click in the space and enable “Show Disabled Devices.”.Go to the “Playback” tab to see what enabled audio devices are on it.If a pair of headphones function with other devices but not your computer, then there’s a chance they’ve been disabled.
